Glentel Inc., a billion-dollar+ organization, supported by Bell and Rogers. Glentel partners with globally recognized brands like Costco, Apple, Samsung, and Google. Known for its brands WIRELESSWAVE, tbooth wireless, Costco's WIRELESS etc. & The Mobile Shop; Glentel delivers unparalleled performance in the retail industry. Proudly recognized as the 2022 and 2024 Best Place to Work by HR Director Magazine, Glentel offers a dynamic environment where you can grow your career with an award-winning organization.  

The Human Resources Generalist acts as a strategic business partner and works with senior leadership to support their designated core clients which includes: district management, store management and retail store employees. The HRG will join an HR team focused on making a positive impact on the business and our people through creating and developing process improvements, project implementation, and offering creative talent solutions.

This role supports The Mobile Shop™ (a fully-owned division of Loblaw Inc). The Mobile Shop is located in over 200 Loblaw and Loblaw-affiliated stores across Canada. As one of the largest multi-carrier retailers, The Mobile Shop offers customers a wide selection of wireless providers in a convenient and customer-focused environment.

What’s in it for you?

• Base Pay: $60,000 - $70,000
• Hybrid Work Model
• Bonus plan.
• Extended health benefits.
• RRSP match program.
• Discount on the newest wireless technology and plans. 

Responsibilities

• Partner with sales managers to develop and maintain positive employee relations, and an engaged workforce and to implement new and innovative HR solutions
• Provide human resource advice and consultation to retail employees and management on all HR-related matters
• Ensure compliance with provincial and federal laws and regulations relating to employment standards, human rights, privacy legislation, and employment equity
• Drive diversity, wellness, people analytics, and employee engagement initiatives
• Deliver HR training and sharing of best practices
• Work closely with the Director, Human Resources on research, development, and management of the performance review process
• Identify and implement process improvement opportunities
• Act as a lead in the continuous development, delivery, and success of the focused training, onboarding, and offboarding processes
• Perform other related duties

• Two to three years of generalist experience in human resources management
• Minimum of a post-secondary diploma in Human Resources, Business Management, Organizational Development, or related program of study – a Bachelor’s degree strongly preferred
• Specialized training in employment law, organizational development, employee relations, safety, training, leadership, and proactive employment relations is considered an asset
• Certification in HR preferred
• Knowledge of provincial employment laws and practices on a national level
• Effective oral and written communication skills
• Excellent interpersonal and coaching skills
• High level of confidentiality and diplomacy
• Excellent organizational skills